Service Desk Bulletin for April 8-10, 2022

SERVICE DESK BULLETIN: PeopleSoft Planned System Maintenance

System or Service Impacted: PeopleSoft Financials System (FS).

Description: PeopleSoft System Upgrade

Staff Impacted: During this time, there will be no access to the PeopleSoft Financials system. Access to Campus Solutions (CS), Employee Self Service (ESS), and Human Resources (HR) will not be interrupted.

Effective Date and Time: Friday, April 8th, 2022 at 1:00 p.m. until completion, but no later than 7:00 a.m. on Monday, April 11th.

Action Requested: The time is required to complete a full maintenance cycle. Please plan your work accordingly.

Contact Person: DO Help Desk help@losrios.edu

Service Bulletin for Saturday March 19th

SERVICE DESK BULLETIN: PeopleSoft Planned System Maintenance

System or Service Impacted: Student eServices, Employee Self-Service (ESS), Campus Solutions (CS), and Human Resources (HR)

Description: PeopleSoft Quarterly Patch/Maintenance Weekend

Students/Staff Impacted: During this time, there will be no access to eServices. Students will not be able to enroll/drop classes, make payments, view records. College offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records. Additionally, District Office staff will be unable to access Campus and HR systems. Access to Canvas will not be interrupted.

Effective Date and Time: Friday night, March 18th, 2022 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, March 20th.

Action Requested: The time is required to complete a full maintenance cycle. Please plan your work accordingly.

Contact Person: DO Help Desk help@losrios.edu