NOTICE: This page is intended to provide you with a quick view of system and network availability.

New: If you experience an outage that is outside of the standard maintenance period and is not listed below please report:
eServices - if you have problems withing the eServices system (but the system is available)
Los Rios Gmail - if you have problems within The Los Rios Gmail system (but the system is available)
Exchange, Online Grading System (OGS), or Employee Self Service (ESS) - if you have problems with Microsoft Exchange or Exchange Online (but the system is available)
Canvas - if you have problems within the Canvas system (but the system is available)
Complete Outage - if you cannot get to the Los Rios web pages or login pages (eServices, Los Rios Gmail, Exchange Online, Canvas, etc.) - a complete outage of the system

System Maintenance March 13, 2021

SERVICE DESK BULLETIN

 

SERVICE DESK BULLETIN:   PeopleSoft Planned System Maintenance

 

System or Service Impacted:  Student eServices, Employee Self-Service (ESS), Campus Solutions (CS), and Human Resources (HR)

 

Description: PeopleSoft Quarterly Patch/Maintenance Weekend

 

Students/Staff Impacted: During this time, there will be no access to eServices. Students will not be able to enroll/drop classes, make payments, view records. College offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to access Campus and HR systems.  Access to Canvas is NOT affected and will not be interrupted.

 

Effective Date and Time: Friday night, March 12th, 2021 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, March 14th.

 

Action Requested: The time is required to complete a full maintenance cycle.   Please plan your work accordingly.

 

Contact Person: DO Help Desk help@losrios.edu

Comcast preventive maintenance at FLC 10-MAR-2021

COMCAST ENS and EPL at FLC will be having preventive maintenance work done on them. There is no expected outage but connectivity to/from FLC may be briefly interrupted during the maintenance window.

Start date: Wednesday, March 10, 2021
Start time: 00:00:00 AM PST
End date: Wednesday, March 10, 2021
End time: 06:00:00 AM PST
Maintenance Ticket Number: CM002988089
Customer Account Number: 935466432
Company Name: Los Rios Community College District
Impact Duration: 4 hours

Service Type Location EVC ID UNI ID Exchange Circuit
EPL 10 COLLEGE PKWY,,FOLSOM,CA 95630 64.VLXP.029053..CBCL.. 64.KGGS.005229..CBCL.. N/A
ENS 10 COLLEGE PKWY,,FOLSOM,CA 95630 64.VLXM.001890..CBCL.. 64.KGGS.002050..CBCL.. N/A

During this period, you may experience a disruption in your service. If you encounter any problems with your services after the completion of this planned maintenance or you have questions, please call Comcast Business at (800) 741-4141 and refer to ticket # CM002988089. We appreciate your patience as we continue to enhance the Comcast network.

District Office Network Maintenance 21-FEB-2021

SERVICE DESK BULLETIN:   Planned Electrical Maintenance – DO MDF power redundancy (2/21/2021)

 

System or Service Impacted:  See table and schedule in the description below.

 

Description:  The District Office MDF is only utilizing one power source at this time. FM will be performing work in order to supply redundant power to the room. In order to do this, power may be taken down in the MDF resulting in loss of connectivity at DO. This will impact all connectivity to/from DO.

 

Date Campus / Location Objectives Summary
Sunday, 2/21

6:00AM –

12:00 Noon

DO Campus Power redundancy in the DO MDF.

 

 

The District Office MDF is only utilizing one power source at this time. FM will be performing work in order to supply redundant power to the room. In order to do this, power may be taken down in the MDF resulting in loss of connectivity at DO. This will impact all connectivity to/from DO.

 

**All networking and phones services will be down at this site. Other sites may experience connectivity disruption and will lose any services hosted at District Office. **

 

 

Proposed Date and Time:  2/21/2021 6:00 AM to 12 Noon

System Maintenance January 9th-10th, 2021

SERVICE DESK BULLETIN:   PeopleSoft Planned System Maintenance

 

System or Service Impacted:  Student eServices, Employee Self-Service (ESS), Campus Solutions (CS), and Human Resources (HR)

 

Description: PeopleSoft Quarterly Patch/Maintenance Weekend

 

Students/Staff Impacted: During this time, there will be no access to eServices. Students will not be able to enroll/drop classes, make payments, view records. College offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to access Campus and HR systems.  Access to Canvas is NOT affected and will not be interrupted.

 

Effective Date and Time: Friday night, January 8th, 2021 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, January 10th.

 

Action Requested: The time is required to complete a full maintenance cycle.   Please plan your work accordingly.

 

Contact Person: DO Help Desk help@losrios.edu

System Maintenance October 10th-11th, 2020

System Maintenance October 10th-11th, 2020

 

Student eServices, Campus Solutions (CS), Human Resources (HR) and Employee Self-Service (ESS) systems will be down for regularly scheduled maintenance beginning Friday night, October 9th, 2020 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, October 11th.  

 

  • Access to Canvas is not affected and will not be interrupted.

 

During this time, there will be no access to eServices. Students will not be able to enroll/drop classes, make payments, view records. College offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to access Campus and HR systems.

Please plan your work accordingly, and we regret any inconvenience this may cause.  The time is required to complete scheduled system maintenance.

System Maintenance July 18th-19th, 2020

System Maintenance July 18th-19th, 2020

 

Student eServices, Campus Solutions (CS), Human Resources (HR) and Employee Self-Service (ESS) systems will be down for regularly scheduled maintenance beginning Friday night, July 17th, 2020 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, July 19th.  

 

  • Access to Canvas is not affected and will not be interrupted.

 

During this time, there will be no access to eServices. Therefore, college offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to process HR transactions.

Please plan your work accordingly, and we regret any inconvenience this may cause.  The time is required to complete scheduled system maintenance.

System Maintenance April 11th-12th, 2020

System Maintenance April 11th-12th, 2020

 

Student eServices, Campus Solutions (CS), Human Resources (HR) and Employee Self-Service (ESS) systems will be down for a regularly scheduled maintenance beginning Friday night, Apr. 10th, 2020 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, Apr. 12th.  

 

  • Access to Canvas is not affected and will not be interrupted.

 

During this time, there will be no access to eServices. Therefore, college offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to process HR transactions.

Please plan your work accordingly, and we regret any inconvenience this may cause.  The time is required to complete scheduled system maintenance.

CANCELLED – System Maintenance March 14th-15th, 2020

CANCELLED – System Maintenance March 14th-15th, 2020

 

Student eServices, Campus Solutions (CS), Human Resources (HR) and Employee Self-Service (ESS) systems will be down for a regularly scheduled maintenance beginning Friday night, Mar. 13th, 2020 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, Mar. 15th.  

 

  • Access to Canvas is not affected and will not be interrupted.

 

During this time, there will be no access to eServices. Therefore, college offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to process HR transactions.

Please plan your work accordingly, and we regret any inconvenience this may cause.  The time is required to complete scheduled system maintenance.

October 11, 2019

Student eServices, Campus Solutions (CS), Human Resources (HR) and Employee Self-Service (ESS) systems will be down for a regularly scheduled maintenance beginning Friday night, Oct. 11th, 2019 at 11:30 p.m. until completion, but no later than 12:00 p.m. on Sunday, Oct. 13th.  

 

  • Access to Canvas is not affected and will not be interrupted.

 

During this time, there will be no access to eServices. Therefore, college offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to process HR transactions.

Please plan your work accordingly, and we regret any inconvenience this may cause.  The time is required to complete scheduled network and equipment upgrades.

February 24, 2019

Due to scheduled network and equipment upgrades, all PeopleSoft Systems including Student eServices, Campus Solutions (CS), Financials (FS), Human Resources (HR), and Employee Self-Service (ESS) will be down on Sunday, February 24th, 2019 from 6:00 a.m. until 4:00 p.m.  

  • Access to Canvas is not affected and will not be interrupted. 

During this time, there will be no access to eServices. Therefore, college offices will not be able to process payments, enrollments, drops, transcripts, or any other activity involving student records.  Additionally, District Office staff will be unable to process HR and FS transactions. 

Please plan your work accordingly, and we regret any inconvenience this may cause.  The time is required to complete scheduled network and equipment upgrades.  

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